> For the complete documentation index, see [llms.txt](https://docs.pushpushgo.company/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pushpushgo.company/whatsapp-channel/create-a-whatsapp-message.md).

# Create a WhatsApp message

To send a WhatsApp message you can:

* create a WhatsApp message from scratch
* turn a web push into a WhatsApp message

#### Creating a new WhatsApp message

Go to WhatsApp messages and click on New WhatsApp message.

<figure><img src="https://2886427578-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M_L2jrbLGTIbcnHMUrm%2Fuploads%2FTV9HU5O0MnOlcH0MmOBE%2Fimage.png?alt=media&amp;token=51df6d35-7010-40ea-b639-4686a3317ef9" alt=""><figcaption></figcaption></figure>

1. Fill in message details.

Body (required): Enter the main content of your WhatsApp message. You can include URL links.\
To include additional elements to your message, toggle the "Add link preview" switch.\
If you'd like to add a title and description for the link preview, fill in the corresponding fields.\
You can also include media in the preview.

<figure><img src="https://2886427578-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M_L2jrbLGTIbcnHMUrm%2Fuploads%2FysSc6wYkMVKXw2qG4Zr3%2Fimage.png?alt=media&amp;token=5ae44770-7bcf-47e1-a8c0-9e0e77f1ed68" alt=""><figcaption></figcaption></figure>

You can review how the message will appear on Android and iOS.

<figure><img src="https://2886427578-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M_L2jrbLGTIbcnHMUrm%2Fuploads%2FXmFOORUp3IArSxjIUvWG%2Fimage.png?alt=media&amp;token=dd1b561d-5b0b-4235-9b6e-28afffe1a187" alt=""><figcaption></figcaption></figure>

The link you provide for the **Body** field will be converted into a short version, with the domain ppgwh.com.&#x20;

2. **Select your audience.**&#x20;

If you have more than one Whatsapp channel operating through the PushPushGo app, choose which ones will receive your message.&#x20;

3. **Schedule sending time**&#x20;

Send the message immediately or schedule a time for deployment. &#x20;

<figure><img src="https://2886427578-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M_L2jrbLGTIbcnHMUrm%2Fuploads%2FnNR7oGJORyaihYGdvE04%2Fimage.png?alt=media&amp;token=bb6d05a5-2033-435e-9e95-89ccea5d4f30" alt=""><figcaption></figcaption></figure>

**Important: A** WhatsApp message cannot be stopped once you send it.

#### Converting a web push into a WhatsApp message

When preparing a web push, you can choose to send it to your WhatsApp channel as well.

<figure><img src="https://2886427578-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M_L2jrbLGTIbcnHMUrm%2Fuploads%2FBP6VqxubCEzRKTJDQJZm%2Fimage.png?alt=media&amp;token=0b90fbb4-38d1-4c2c-a911-f4c92a1570a1" alt=""><figcaption></figcaption></figure>

If you do so, you will get an additional preview option.

<figure><img src="https://2886427578-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M_L2jrbLGTIbcnHMUrm%2Fuploads%2FPPBV8GRixO9lWeekeK3K%2Fimage.png?alt=media&amp;token=71249a92-13f7-4acf-afa7-a7639d767c7a" alt=""><figcaption></figcaption></figure>

Here is an example of how web push converted into a WhatsApp message looks.&#x20;

web push&#x20;

<figure><img src="https://2886427578-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M_L2jrbLGTIbcnHMUrm%2Fuploads%2FvzvJbjjUd5Yl4woWoCBU%2Fimage.png?alt=media&amp;token=b65a63e5-6c7f-45e9-bb4b-294d81e77b8c" alt=""><figcaption></figcaption></figure>

WhatsApp&#x20;

<figure><img src="https://2886427578-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M_L2jrbLGTIbcnHMUrm%2Fuploads%2FhrW7aWvlOgSrosXw9nlX%2Fimage.png?alt=media&amp;token=d4ac9cb1-5dfc-409a-98d8-199787752bb5" alt=""><figcaption></figcaption></figure>

You can choose whether or not to include a description in your WhatsApp message.

<figure><img src="https://2886427578-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M_L2jrbLGTIbcnHMUrm%2Fuploads%2FmAwXNfZC6W0x6lyh21Sb%2Fimage.png?alt=media&amp;token=052f9b64-c14b-48e8-95da-5a6f4a78a28d" alt=""><figcaption></figcaption></figure>

If you opt in for the description, the message section of your web push will be included in the preview of your WhatsApp message.

<figure><img src="https://2886427578-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M_L2jrbLGTIbcnHMUrm%2Fuploads%2Fp5ZcTiw1P8TYCsY5KiGM%2Fimage.png?alt=media&amp;token=1adf90d5-8309-41a5-8332-d5c16975c55a" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2886427578-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M_L2jrbLGTIbcnHMUrm%2Fuploads%2FphCDuvhnCp6OGGQwHwog%2Fimage.png?alt=media&amp;token=62d7fcbf-ee23-4b6d-8644-554fc5a2003a" alt=""><figcaption></figcaption></figure>
