# Create a channel

To create a channel, go to WhatsApp option and click on New WhatsApp channel.

<figure><img src="/files/kymcXkypwm126vfGOcFA" alt=""><figcaption></figcaption></figure>

Fill in your channel details.&#x20;

<figure><img src="/files/t5EgXu3mxofB6Sa5umry" alt=""><figcaption></figcaption></figure>

These details will be visible to your audience.&#x20;

You can also assign a channel to a segment.&#x20;

* Segments are linked to your *web push notification channel* (If you don't use web push, this option will be not available to you).&#x20;
* Assigning a WhatsApp channel to a segment *does not mean* that your web push audience will be automatically subscribed to the channel you are creating. You must invite them to opt in separately.
* If you create a web push campaign targeting a segment assigned to the WhatsApp channel, and choose to convert it into a WhatsApp message, the correct channel will be selected automatically.

<figure><img src="/files/TryMbgOUHtQPfVh1Pu8D" alt=""><figcaption></figcaption></figure>

After you click “Create channel,” a message will appear indicating that the channel is pending activation. It usually takes a few seconds to receive confirmation that the channel is ready.

<figure><img src="/files/b4QodVlVhpvHqt8le2OS" alt=""><figcaption></figcaption></figure>

Now, you can start inviting users to your WhatsApp channel using a link or QR code provided.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.pushpushgo.company/whatsapp-channel/create-a-channel.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.